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    DO YOU OFFER EXCHANGES AND RETURNS?

    Yes, we offer exchanges for different sizes and returns if needed.

    After we respond to your request, please mail the item(s) to this address:

    OUR RETURN ADDRESS IS: 

    Lovers Are Lunatics
    4206 Watson Ave.
    Holt, MI 48842

    Please include a note inside of the package letting us know what sizes you need to exchange for and/or the reason for your return. 

      

    WHAT IS YOUR REFUND POLICY?

    Yes, we do offer refunds. You may receive a refund for your order as long as it is within 14 days of when you received the item(s).

    In order to receive a refund we must first receive the items back to our facility and verify that either, the products are in their original condition in which they were sent OR we are able to see that there is indeed an issue with the product(s) that was there before the product(s) were sent to you.

     

    WHO IS RESPONSIBLE FOR PAYING FOR RETURN SHIPPING?

    If the error was on our end, a USPS return label will be emailed to you within 24 - 48 hours after your request. If the reason for return/exchange was not a mistake on our end, you will be required to cover the cost of return shipping.

    For example: If you did not provide us with the correct shipping address or if you ordered the wrong size or product. 

     

    HOW LONG WILL IT TAKE FOR MY EXCHANGE or RETURN TO BE PROCESSED?

    When returning a product, the processing time may vary depending on how quickly you ship the product back to us, after that, for a return it may take a few days to issue your refund. For an exchange it will also take a few days to process and ship out the exchanged item.


    WHAT ADDRESS DO I MAIL MY RETURN OR EXCHANGE TO?

    Please send all returns and exchanges to:

    Lovers Are Lunatics
    4206 Watson Ave.
    Holt, MI 48842