Frequently Asked Questions
DO YOU SHIP WORLDWIDE?
We Ship Worldwide - With the exception of a handful of countries in South America - and North Korea and Cuba.
DO YOU OFFER EXCHANGES / RETURNS?
We Offer Exchanges & Returns If Needed. If you need to exchange any items for a different size, please mail them back to the address listed below:
Lovers Are Lunatics
4206 Watson Ave
Holt. MI 48842
HOW FAST WILL MY ORDER SHIP?
All Items are made to order, meaning each is created as orders are placed. Please allow around 3 to 5 business days for your order to be made before it is ready to ship out. Once it is ready, you will receive an email letting you know your order is ready to ship out, along with tracking information.
ONLY PART OF MY ORDER SHIPPED. WHY?
We work with a variety of suppliers to create our products. Each of them is located in different parts of the United States. Because of this, some items will ship out separately from one another. But not to worry, you will receive individual shipping notifications for each.
I DID NOT RECEIVE MY ORDER. WHAT SHOULD I DO?
Please contact us using the form above and we will work with you to get things figured out.
I LIVE OUTSIDE OF THE US. WILL I HAVE TO PAY FOR ANY DUTIES OR VAT TAXES TO RECEIVE MY PACKAGE?
If you live in Canada, Europe or Australia, the odds are yes you will. It depends on the size of your order and the laws of your country. These fees are not collected by our company and we have no way to control or change them. Please read up on your countries import laws if you have questions.